What is a Company Management System?

Systematisation is a great way to grow your business and create sustainable growth. Systematising your company’s processes ensures everyone is aware of what they need to be doing which allows them to step away from the managerial and tactical roles and achieve real results while holding themselves accountable. This requires a system that lets you to document the ‘rules of your company’s rules so that routine tasks can be taken care of themselves and free up time to focus on the important work. This is the reason for an organizational management system.

The goal of a company management system is to formulate an array of policies, procedures and guidelines that will ensure that all tasks of a company are performed in accordance with the best practices. They are designed to accomplish many corporate goals including improving efficiency of operations and financial performance, client relationships as well as product quality, environmental performance, worker safety and legislative compliance.

They are usually constructed around the PDCA cycle and involve the creation of processes that document, review and implement improvements to existing methods in a planned manner. Some of these processes are designed to meet certain requirements such as ISO 9001 quality management, ISO 14001 sustainability or ISO 27001 information security.

A quality company management system should be user-friendly and accessible to all employees. This could take the form of a lightweight application that lets anyone to edit and publish new quality documents or workflows or even making a simple business flow map accessible via the intranet. It is crucial to be able update the system quickly so that it is in line with current practices of the company. This will reduce the risk of it becoming outdated, a problem that is common in more formalized manuals as well as software applications that require specialised skills to maintain.

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