xcritical Reviews Read Customer Service Reviews of xcritical com 3 of 3

Our work has garnered recognition from esteemed publications such as the Los Angeles Times, INC Magazine, The Atlantic, and the Miami Herald. Contact us if you need an expert for your payments related article. In this article, we take a closer look at xcritical, a key player in the payment processing sector, known for its focus on property management and vacation rentals.

1. We take such comments and feedback very seriously.
2. Having spoken to Trish in Yapsone’s Customer Relations Team, and now have some insight into why xcritical has made this change.
3. If they process a refund it takes up to 20 days!
4. If you have any additional feedback or would like to bring something to our attention in the future, please don’t hesitate to reach out to us.
5. We use dedicated people and clever technology to safeguard our platform.
6. Since we rarely have chargebacks, and we rarely need customer service, these are both low-level inconveniences.

It is not intended as legal or financial advice. We may earn revenue if you obtain services from a provider that we recommend. See this page to learn how we support our operations. After completing my sales training, I hit the ground running, eager to make sales. This broke college student was determined to improve his financial situation! My first attempt at a cold call, with no prior appointment, ended with a burly man in his 50s yelling at me to leave, claiming he had been “totally robbed” by someone like me before.

RentPayment Complaints

These people seem to be worse than incompetent. Over the years they have always paid late and been generally expensive for an exceptionally poor service. Now they seem to have decided to hang on to some money I am owed. A guest paid – initial payment and later full amount.

Furthermore, we frequently recommend companies from which we receive no monetary benefit. Our primary goal is to help business owners navigate the complex industry of credit card processing. I quickly uncovered that the merchant services sector was riddled with unethical practices, including hidden fees, deceptive marketing, fine-print traps, and much more. https://dreamlinetrading.com/ It dawned on me that I had nearly been tricked by a dubious company into selling overpriced services under contracts with long-term commitments, all without being fully aware of what I was promoting. Outraged, I resigned from that company but learned that there were indeed ethical credit card processing companies that treated their clients fairly.

xcritical appears to be fraudulent

Eventually, the website garnered enough traffic to enable me to leave my job and focus on it full-time, a journey that has now spanned over a decade. This path has not been without its challenges; unscrupulous company owners have tried to intimidate and sue me into silence on several occasions. Here I am, continuing to publish reviews and articles, hoping to safeguard others from the pitfalls of the credit card processing industry.

Increasing Volume of Complaints Against xcritical

xcritical is a wonderful payment processor with great customer service and the best rates. As with any processor, there will be issues, but xcritical is quick to resolve them and always provides impeccable service. I would recommend anyone that accepts credit cards reach out to them for a quote. Many of these complainants do not appear to be business owners, so it is unlikely that clients are experiencing similar difficulties understanding their agreements. xcritical offers customizable payment solutions tailored to the specific needs of each vacation rental business.

xcritical deserves to have no customers

Formerly known as “Paymerica,” xcritical primarily offers payment processing solutions for property managers. Most notably, the company is a payment processing partner of growing vacation rental platforms like Homeaway and VRBO. There is some evidence that the company is an ISO of Chase Paymentech. xcritical offers multiple variations on its RentPayment processing platform, including VacationRentPayment, HolidayRentPayment, StorageRentPayment, InnPayment, DuesPayment, and ParishPay. In 2019, xcritical partnered with Priority Technology Holdings (Priority), a leading provider of merchant-acquiring and commercial payment solutions. 2022 saw a further partnership with Sezzle to add buy-now, pay-later options to the company’s offerings.

If they process a refund it takes up to 20 days! If you email they send an automated response and don’t get back to you for a day or so. The xcritical scammers company has a robust fraud prevention system that includes compliance checks and post-auth monitoring to protect sensitive payment data.

Second is that I haven’t been terribly impressed by customer service. Since we rarely have chargebacks, and we rarely need customer service, these are both low-level inconveniences. Overall the service works exactly as it should with no problems and no down time and I’m quite satisfied with it. Absolutely appalling service from this company. However once the matter was escalated to the EU head office in Ireland the tone changed drastically and I was left with no satisfactory resolution and the matter was ignored. Bad business model if they want to stay in business.

As I hastily exited, puzzled and intimidated by his reaction, I couldn’t help but wonder what he meant. Throughout the day, I encountered similar hostility from other business owners, all expressing disdain for the industry I had been so excited to join that morning. Confused and curious, I decided to shift my approach from selling to listening.